We are always here to help. Please check out our FAQ’s for the most frequently asked questions. If you do not find the answer you are looking for, we offer these choices to reach a representative:

1) Send us an email

You can send us an email to he[email protected]

Our support team is available Monday-Friday 5:00 am – 7:00 pm PST and Saturday – Sunday from 8:00 am – 5:00 pm PST. We will respond to all inquiries within 24 hours.

If you are a maker, manufacturer or distributor of newly made or not yet made items, and would like to partner with Knittub, please contact our sales team at [email protected]

If you are interested in our Designer Directory, please contact [email protected] to receive more information. 

2) Give us a call 

Our support team is available by phone Monday-Friday 5:00 am-7:00 pm PST at (310) 301-3600 and Saturday – Sunday from 8:00 am – 5:00 pm PST.   Most calls will be responded to the same day but if not, certainly within 24 hours. 

3) And if you are a fan of the traditional, send us a letter.  Our mailing address is:

Company name: CAPE OF GOOD HOPE TRADING LIMITEDCompany Address: 18 Luard Road, ONE CAPITAL PLACE, Unit D, 16/F, Wan Chai, Hong KongRegistration Number: 2755528